Privacy Policy

LAST UPDATED: [JANUARY 2025]
Axoles de México or "we" or "us" is responsible for the processing of your personal data, its use, and its protection.
At Axoles de México, we are committed to the protection of your personal data and your right to privacy. This Privacy Notice provides relevant information to all Axoles de México customers and users of Axoles de México Media, defined below (collectively, "customers" or "you"), regarding the processing of your personal data under the Federal Law on the Protection of Personal Data Held by Private Parties (the Law or LFPDPPP).
For the purposes of this Privacy Notice, Axoles de México Media shall mean all websites owned by Axoles de México or hosted by third parties under Axoles de México's instructions, our official social media channels, our applications, and any other digital media through which we may collect personal data.
Personal Data We Obtain
Axoles de México obtains personal data directly from its customers through various means, such as: filling out forms in stores; emails; or through our Axoles de México Media.
The personal data we collect includes:
Identification data. First and last name.
Contact information. Email address.
Electronic data or records. Information obtained through cookies and other tracking technologies.
Financial and billing data. Payment method, debit or credit card number, security code, RFC (Tax Identification Number), billing address, when you purchase a product at our stores or through Axoles de México media.
Since we use closed-circuit television and other recording and video surveillance equipment for security and protection purposes in our stores and facilities, we may obtain images and/or voices of people who visit our stores and facilities. This personal data may be used in the event of any dispute or litigation and to protect the interests and property of Axoles de México, its employees, and customers.
Axoles de México does not collect personal data that could be considered sensitive under the LFPDPPP (Spanish Law on the Protection of Personal Data).
Purposes or uses of personal data
Distroller uses the personal data it obtains for the following primary purposes:
To comply with our legal obligations;
To process your requests for products and/or services;
To process your transactions;
To process your payment;
To bill your purchases;
To deliver your order(s);
To enforce our product warranties;
To address your questions, comments, or complaints.
Likewise, and provided you do not express your objection, we may use your personal data to send you information about our products or services or invite you to our events, contests, trivia, and other programs. Since these purposes are secondary, you may request at any time that your personal data not be used for these purposes. Your decision will not affect your relationship with us in any way, except that you will no longer be informed of the latest news and promotions related to our products and services.
Collection and Processing of Financial Data
When you purchase a product directly from us, either at one of our Axoles in Mexico or at our branches, we will require your financial and billing information, which is necessary to process your payment and issue the corresponding invoice.
When you purchase through our Online Store, your financial data will be processed by our service providers. These third-party providers, who have the required security measures in place, are responsible for processing your request and obtaining payment for your product(s). We have entered into contracts with our suppliers that aim to ensure that they comply with data protection regulations.
Information obtained through Cookies
We will automatically obtain electronic data through your interaction with our websites, www.axoles.com. This data includes the IP address associated with your computer or electronic device, the operating system you use, the website from which you linked to our websites, your activity within our websites, the date and time you visited our online store, and your purchases. This information may be obtained through the use of "Cookies" and "Web Beacons."
Cookies are small files that are stored on the hard drive of your computer or the electronic communication device you use when browsing our websites. These data files allow information to be exchanged.